We traveled the end of December beginning of January, for 12 days on a trip planned and coordinated by Jenny from JoyfulVietnam Travel. We have looked into some options of travel companies and chose JoyfulVietnam as we felt they were very open to taking us off the bitten path and catering to our family interests.We received A-Z amazing attentive service. Everything worked as planned and any questions or requirements throughout the trip were addressed fully. Jenny tailored the trip exactly for our needs and wishes and came up with excellent suggestions. The guide provided was extremely knowledgeable and a great companion and the driver was kind and professional. The hotel choices were good with excellent location and great service and facilities and the activities we chose with JoyfulVietnam guidance were perfect for us. All in all, I would strongly recommend working with Jenny and sharing with them your dream trip – they will make it happen and exceed expectations.